Here you will find answers to the most common questions about our pendants for women. If you do not find the answer to your question, do not hesitate to contact us.

What materials are used for your pendants?

All our pendants are made of high quality materials, including silver, gold and various precious stones. Each piece is created with attention to detail to ensure durability and an elegant appearance.

Can I customize a pendant?

Yes, we offer customization services for our pendants. You can add initials, special symbols or engraved messages. For more details, please visit our personalization page or contact us directly.

How can I order a pendant?

Ordering a pendant is simple and fast. Visit our online catalog, choose the desired pendant and follow the instructions to complete the order. If you need assistance, our customer support team is always available to help.

What is the return policy?

We offer a 14 day return policy on all our pendants. If you are not completely satisfied with your purchase, you can return the pendant within 14 days from the date of purchase for an exchange or full refund. Make sure that the pendant is in its original condition and that you have proof of purchase.

How long does the delivery take?

Delivery time varies depending on your location. In general, orders are processed and shipped in 1-2 working days, and delivery can take between 3-7 working days. For specific details related to delivery, please consult our delivery page.

Can I change the product if I don't consider it compliant or if I don't like it?

Yes, we offer a variety of solutions to satisfy the customer, but the customer bears the exchange cost of the product if it does not show defects or signs of use.

How do I care for the pendants to maintain their shine?

To keep the pendants in the best condition, we recommend cleaning them regularly with a soft cloth and avoiding exposure to aggressive chemicals. Store the pendants in a dry place away from direct light when not wearing them.

Do you offer gift wrapping?

Yes, all our pendants come in elegant packaging, perfect for giving as a gift. If you want a special gift packaging, please select the gift packaging option when completing the order.

How can I contact the customer support team?

You can contact us by email at mino.suport@gmail.com . Our customer support team is available from Monday to Friday, between 9:00 a.m. and 6:00 p.m.

Do you still have questions?

Do not hesitate to contact us! We are here to help you and to offer you the best possible shopping experience. Access the contact page in the site header!